Data Protection of Amila Hotel Group - Official Website

Data Protection

As a consequence of browsing the website and filling out the web forms, the user accepts that personal data provided by him or that will be provided in the future through this service, are subject to processing in personal data files of the establishment, including the collection of access data and the use of cookies and functions provided by third parties.

Purpose of processing, legal basis and recipients of information

The data is used for:
• Allow the web to function
• Register and fulfill requests made by users through web forms
• The provision and administration of hotel services, booking processing and collection
• Develop web analytics and statistics
• Include features provided by third parties (Google Maps, etc.)

Web browsing and access to areas for registered users

• Purpose: data necessary for the provision of online services, including the registration of IP addresses, pages visited and date of access, as well as information about the user’s terminal. Data is also processed for security purposes and to improve the website.
• Legitimation: the processing of data is necessary for the provision of online services; consent, expressed through the use of the web
• Recipients and transfers: establishment, web hosting companies

Use of web forms

• Purpose: to fulfill requests made through web forms.
• Legitimation: consent expressed when using and submitting the form.
• Recipients and transfers: establishment and companies involved in providing the requested services

Provision of services

• Purpose: to provide services including hotel reservation management and payment. Send information about the establishment’s services by electronic means. Quality surveys.
• Legitimation: execution of the contract or provision of the service.
• Recipients and transfers: establishment and companies involved in providing the requested services

Web analytics

• Purpose: to know how the website is searched, accessed and used by the public. May involve the collection of personal data such as IP address, connection location, information about navigation software or hardware, etc.
• Legitimation: consent, expressed through the use of the web
• Recipients and transfers: establishment

Third-party features

• Purpose: to incorporate third-party features, such as maps, analytics, social buttons, Zendesk chat widget, etc.
• Legitimation: consent, expressed through the use of the web
• Recipients and transfers: Third-party features establish a direct connection between the user’s browser and third-party Internet domains, allowing the feature to be downloaded and executed, including from pages outside the European Economic Area.

This website integrates functions of Google Inc, such as Google Analytics and Google Maps. By using this website, you consent to the processing of your data by Google in accordance with its privacy policy: https://policies.google.com/privacy

Data Accuracy

The user must fill out the forms with true, accurate, complete and current data. The user will not enter data corresponding to another person; it will be presumed that the data have been provided by the owner of them. The user will be solely responsible for any damage or harm, direct or indirect, that may be caused to any person by filling out the form with data relating to another person.

Rights of access, rectification, deletion, opposition and others

The data subject has at any time the right to access, rectify and delete the data concerning him/her, as well as to oppose the processing of his/her data, in accordance with the provisions of the legislation on data protection. You also have the right to request: portability of your data, withdrawal of consent given in your case and limitation of processing.
The owner of the data can exercise these rights by writing to the establishment by postal mail.
The applicant must include this communication signed application indicating the action being requested and a photocopy of the ID or passport.
The owner of the data can also oppose the receipt of commercial emails, for this it will be sufficient that he requests it by sending an email from the address he wishes to unsubscribe and addressed to the establishment.
The data subject, if he or she considers that the processing of his or her data violates data protection legislation, may lodge a complaint with the data protection supervisory authorities.

Minors

Use of the web services by persons under 18 is prohibited.

Data Security

This website has one of the safest technologies in terms of protecting your credit card data. It also complies with all international standards that legislate the matter. All sections where we request sensitive information use the SSL communication protocol. This means that the information that travels through the Internet from your computer to our server is encrypted, making it indecipherable to any other person. This technology ensures and guarantees, that your data cannot be intercepted, manipulated or supplanted in any way. This makes online payment today as secure as direct purchase.

What does SSL mean?

SSL (Secure Socket Layer) is a standard security technology on the Internet. It applies a encryption system that provides maximum confidentiality of the data you transmit to us. This prevents illicit entry or interception into a system while data circulates over the Internet. For added security, this data is stored on a secure server protected by a "firewall" under continuous surveillance.